RiderScore
Enhancing Passenger Accountability in Autonomous Rideshare
Purpose: RiderScore evaluates passengers based on their behavior during rides, generates a score (0-100) that reflects their reliability, safety, and courtesy. Autonomous vehicle owners can use this score to offer discounts to high-scoring riders (or decline services to low-scoring riders), encouraging positive behavior and enhancing the ride experience.
Objective Scoring System
Metrics Tracked
1. Punctuality - Time from vehicle arrival to door being opened (> 5 minutes, deduct points) - Excessively canceled rides or fails to show up (deducts points)
2. Safety - 100% compliance to seatbelt usage during motion by in-vehicle sensors (deduct points for early removal)
3. Vehicle Cleanliness - Evaluates whether the rider keeps the vehicle clean and undamaged using AI image comparison and feedback
4. Luggage/Belongings Management - Leaving items behind, excessive wear caused by oversized/overweight articles, using AI image comparison and feedback
5. Rider Feedback Participation Encourages riders to provide constructive feedback about the ride
6. Bonus: Accurate Booking
- Passenger(s) match booked profile
- Occupancy matches booking (no overloading)
- Minimal mid-trip rerouting (10% extra mileage or <2 significant changes)
The Problem
| Owner's Fears | Rider's Concerns | Safety Gaps | Inefficiencies |
|---|---|---|---|
| Damage from spills | Cleanliness | No Seatbelts | Late pickups |
| Damage to doors | Wrongly Accused | Overloading | Abusive Reroutes |
| Unavailable for Own Use | Scheduled Reliability | Smoke-free Environment | Unpredictable Passengers |
The Solution
| Owners | Riders | Tesla | Society |
|---|---|---|---|
| 25% less maintenance | Up to 25% discounts. Badges like "Primo Passenger." | More fleet vehicles, safer riders. | Responsible shared mobility. |
Join the RiderScore Movement